Privacy Policy

This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit our website or contact United Duct Care for services.

Quick summary: We collect only what we need to respond to your request, schedule service, improve our website, and communicate with you. We do not sell your personal information.

1) Who We Are

United Duct Care provides air duct cleaning, dryer vent cleaning, and chimney services in the Dallas area.

2) What Information We Collect

Information you provide

Contact details (name, phone number, email address)
Service details (address, requested service, scheduling preferences)
Messages sent through forms, phone, or email

Information collected automatically

Device and browser information
Usage data such as page visits and clicks
Cookies and tracking technologies

3) How We Use Your Information

To respond to service requests and schedule appointments
To communicate regarding your appointment
To improve our services and website
To comply with legal obligations

4) SMS Communications

We may collect your phone number to send appointment confirmations and service-related text messages. You may opt out at any time by replying STOP.

5) When We Share Information

We may share information only as needed:

Service providers: tools that help us run the website, manage leads, or communicate with customers (they must use data only to provide services to us).
Legal and safety: if required to comply with law or protect rights and safety.
Business changes: if our business is involved in a merger, sale, or transfer.

We do not sell your personal information.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6) Data Security

We take reasonable steps to protect your information. However, no online transmission is completely secure.

7) Contact Us

Phone: 888-351-8505
Website: unitedductcare.com